ConocoPhillips IT/OT Server Analyst in ROGALAND, Norway
Title: IT/OT Server Analyst
Job Number: 00SNP
Employees across the globe focus on fulfilling our core SPIRIT Values of safety, people, integrity, responsibility, innovation and teamwork. And we apply the characteristics that define leadership excellence in how we engage each other, collaborate with our teams, and drive the business.
ConocoPhillips Norway have a vacant position within IT as IT/OT Server Analyst. This position is a part of the IT organization and reports to Supervisor Computing Infrastructure and Network Services, and Supervisor SE&T Services
The IT/OT server analyst is responsible for Windows (server and technical workstations), VMware ESXi, and storage tasks for Operational Technology (OT) systems and for Enterprise IT systems. This position is a rotational position where one rotation is tightly linked to the Onshore Technical Center and the second rotation is spent in the IT organization. The IT/OT server analyst is responsible for the operation, maintenance and periodic refresh of all servers and pc’s, hyperconverged equipment, and storage devices in the Enterprise and OT environments. The role is also responsible for planning of changes onshore and offshore, and providing Windows, VMware ESXi, and storage design and solutions to major projects while focusing on cybersecurity.
Accountability & End Result
Windows server and pc, VMware ESXi, hyperconverged solution and storage administrator. Project management; Technical consultancy; Liaise between IT organization and Norway operations, as well as third party vendors. Ensure maximum availability of IT security services for all IT and OT servers through a functional and scalable DMZ design, proactive monitoring and maintenance of equipment and services. Design and implement Cloud solutions for Enterprise and OT system servers.
Assigned roles and responsibilities :
Manage incidents in ServiceNow; second level support within agreed SLA
Manage notifications in SAP and provide service to system owners and Norway operations
Administer local, regional, and global Windows, VMware ESXi, and storagedevices and services
Enforce IT and ICS (Industrial Control System) security with clear understanding of network segregation and firewall protection
Prepare, hold and/or attend meetings with various stakeholders
Document design in ServiceNow, SAP and Sharepoint where applicable.
Manage and participate in projects; provide technical consultancy.
Troubleshooting / third level support; Customer liaison; Problem / resolution management.
Follow-The-Sun support with possibility for future local 24/7 duty
Minimum Bachelor of Science in Engineer/Technology and/or Computer Science. Less formal education might be compensated with relevant and documented experience
Knowledge of international and national security standards such as NIST, NOROG 104 etc.
Project management skills;
Customer facing skills;
Strong documentation skills;
Systematic approach to problem solving; follows processes and procedures;
Team player; strong interpersonal skills with ability to maintain positive relations with stakeholders and colleagues across all levels
Strong general knowledge of personal computers, network technology and segregation, the Microsoft software suite
3-5 years technical experience in server application/OS installation & upgrades and in VMware ESXi. Experience with offshore and remote support; server administration.
Knowledge of NetApp, PureStorage and backup. Cloud architecture (Azure and/or AWS);
English and Norwegian language competence, both written and spoken.
MSc in Information Technology or Engineering
In depth knowledge of IT processes and procedures, global and local
Knowledge of offshore processes and procedures for the Norwegian Continental shelf
Knowledge of OT environments
Strong general IT infrastructure knowledge and hands on ability
Offshore work experience
Preferred Leadership Competencies:
ConocoPhillips can offer competitive terms of employment and good welfare benefits.
Any questions regarding the position or the recruiting process can be forwarded to COPNORecruiting@conocophillips.com.
You must complete the entire application process, which includes answering all pre-screening questions and providing your eSignature within the application deadline August 11, 2019.
Please note that you do not have to fill in the information twice - you can refer to your attached CV in the fields in the system regarding work experience and education. All applications must include following attachments; motivation letter, CV and transcript of records to be considered.
"ConocoPhillips is an equal opportunity employer"
ConocoPhillips is the world’s largest independent E&P company based on production and proved reserves. Headquartered in Houston, Texas, ConocoPhillips had operations and activities in 17 countries, $71 billion of total assets, and approximately 10,800 employees as of March 31, 2019. Production excluding Libya averaged 1,318 MBOED for the three months ended March 31, 2019, and proved reserves were 5.3 BBOE as of Dec. 31, 2018. For more information, go to www.conocophillips.com at http://www.conocophillips.com/ .
Job Function: Information Management-Information Technology
Job Level: Individual Contributor/Staff Level
Line of Business: NORWAY & NORTH AFRICA
Title: IT/OT Server Analyst